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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cynthia Betterson

September 18, 2023

5  out of  5 rating by Cynthia Betterson
"Patient and informative"

neal francis

September 8, 2023

5  out of  5 rating by neal francis
"everything was done satisfactory"

Tanya Mouran

September 1, 2023

5  out of  5 rating by Tanya Mouran
"Joseph was so very pleasant and helpful. Great customer service. Very patience with a older person. You need to keep him and promote him. I wish there were more like him I'm other business. He's restored my faith that there are still good customer service out there. God bless him. State Farm gave me a great renters insurance rate thanks to Jiseph."

Shae Porter

August 31, 2023

5  out of  5 rating by Shae Porter
"My representative, Carlos, was amazing! He was very knowledgeable and assisted me with every inquiry. Thanks for everything! 😊"

Kate Birds

August 30, 2023

5  out of  5 rating by Kate Birds
"Great agent!"

Joel Stone

August 24, 2023

2  out of  5 rating by Joel Stone
"Travis has helped me but unfortunately with my life insurance policy, no so much. I had 2 policies but my unverisal policy, I had to pull some money out. I spoke to Travis about a letter I received from state farm and we spoke about the best way to handle it. I decided to cancel it and get some of my money back received another letter telling me my policy had no cash value. I emailed the letter to Travis and Carlos 8 days no response had to call and spoke to Carlos about it. He got back to me and said with me canceling before 2 years of having the policy I would be pay early termination fee which Travis never told me and I decided to cut ties with State Farm and Travis because of this situation."

Kim Maddox

August 24, 2023

5  out of  5 rating by Kim Maddox
"I was referred to Joseph, as a friend recently had an excellent experience with him. I called today and he was out of the office, so I spoke with Carlos. Now I am Team Carlos all the way! How nice to get great customer service along with a genuinely great guy. It made changing insurance a fun time. (what?) We had lots of laughs and he found policies to meet my needs in a kind and professional manner. I will definitely refer him to my friends and hope to meet him in person one day!"

Maria Rivera

August 21, 2023

5  out of  5 rating by Maria Rivera
"(Translated by Google) They have an excellent service, they are very kind, especially Carlos who speaks Spanish and is always very kind with his answers and with a lot of patience he does everything possible to help, thank you very much. (Original) Tienen un servicio excelente son muy amables, en especial carlos que habla español y siempre es muy amable con sus respuestas y con mucha paciencia hace todo lo posible por ayudar muchísimas gracias."

seeyou321 melg

August 18, 2023

5  out of  5 rating by seeyou321 melg
"(Translated by Google) It was very gratifying to have communicated with an insurance company and to have had a very good experience because of the treatment of the representative in my own language and especially because of the interest in giving the best possible service to the client. Something that I appreciate and value a lot... It was very gratifying to have communicated with an insurance company and to have had a very good experience because of the treatment of the representative in my own language and especially because of the interest in giving the best possible service to the client. Something that I appreciate and value a lot... (Original) Fue muy grato el haberme comunicado con una compañía de seguros y haber tenido una muy buena experiencia por el trato del representante en mi propio idioma y en especial por el interés de dar el mejor servicio posible al cliente. Algo que aprecio y valoro mucho... It was very gratifying to have communicated with an insurance company and to have had a very good experience because of the treatment of the representative in my own language and especially because of the interest in giving the best possible service to the client. Something that I appreciate and value a lot..."

Kayla Vickery

August 14, 2023

5  out of  5 rating by Kayla Vickery
"Joseph B has been so wonderful and flexible! He explained everything, answered all of my questions and has been super flexible with my schedule. I would highly recommend using him!"

MFSS

August 14, 2023

5  out of  5 rating by MFSS
"Thank you Mr.Travis great job"

#GodIsGood 818

August 12, 2023

5  out of  5 rating by #GodIsGood 818
"Joseph is quite knowledgeable and helpful. He gives excellent service with a personal touch! Thanks Joseph and Carlos!"

Enat Abate

August 11, 2023

4  out of  5 rating by Enat Abate
"I like State farm the have a good communication and understanding."

Kitura Payne

August 9, 2023

5  out of  5 rating by Kitura Payne
"Bobby and Travis were very helpful and informative as they helped me continue to be in great standing with my policy. It didn’t take long to s complete the process and I am very happy with the customer service I received. Keep up the great work Bobby and Travis 👏🏾😉"

Jason Vise

August 4, 2023

5  out of  5 rating by Jason Vise
"I couldn't be happier with the outstanding service I received from my new insurance agent, Joseph! From the very first interaction, he has proven to be an invaluable resource and a true professional. If you're looking for an insurance agent who goes above and beyond to assist you, look no further. He took the time to thoroughly explain all the available coverage options, making sure I understood each one and how they would apply to my specific needs. This level of personalized attention was both refreshing and reassuring. What sets Joseph apart is his genuine care and commitment to his clients. He treated me like a friend rather than just another customer. He patiently addressed all my questions and concerns, and I never felt rushed during our conversations. He made sure I felt confident in my insurance decisions and was always available to assist me, even after our initial meeting. Navigating the insurance world can be overwhelming, but Joseph made the entire process smooth and stress-free. He tailored a policy that not only provided excellent coverage but also fit my budget perfectly. I feel secure knowing that I have the best possible protection for my needs, thanks to his guidance. Besides his professionalism, Joseph's responsiveness deserves special mention. Whether through email or phone calls, he was always prompt in getting back to me, which made me feel valued and taken care of. I highly recommend Joseph to anyone seeking a fantastic and helpful insurance agent. His dedication, knowledge, and genuine desire to assist his clients make him a standout professional. I am grateful for his exceptional service and will continue to recommend him to friends and family without hesitation. Thank you, Joseph, for being a truly outstanding insurance agent!"

Ryan Raymond

August 3, 2023

5  out of  5 rating by Ryan Raymond
"Joseph was awesome! He helped with everything we needed! Glad I contacted this State Farm."

ice queen tee t

August 2, 2023

5  out of  5 rating by ice queen tee t
"Joseph is amazing very professional. Answered all my questions with a smile. He is an asset to State Farm."

Heidi Danila

July 6, 2023

5  out of  5 rating by Heidi Danila
"Extremely helpful and explained some additional insurance products that I was also interested in."

Mouhamed Kone

July 5, 2023

5  out of  5 rating by Mouhamed Kone
"Joseph was able to help me purchase insurance quick and efficiently. Great customer service. Was friendly and engaging!"

Sharon Gude

July 4, 2023

5  out of  5 rating by Sharon Gude
"Great customer service representative"

Sandra Morris

July 1, 2023

5  out of  5 rating by Sandra Morris
"Great guy very knowledgeable. Answered all my questions..."

Peter Agunbiade

June 23, 2023

5  out of  5 rating by Peter Agunbiade
"Joseph was a great help. He explained everything perfectly and made sure I understood everything before I started the policy"

Pamela Taylor

June 23, 2023

5  out of  5 rating by Pamela Taylor
"I highly recommend this office. I have mostly spoken over the phone with Carlos and Michele. They are both great with customer service. I was having some problems with my policy and they both went over and beyond to help me. They both ALWAYS returned my calls and I made several calls. Michele is like a bff to me over the phone even though I have never met her in person. You can hear the kindness in her voice over the phone. Every time I call, I say that I am sorry to bother you again and Carlos and Michele tells me that I am no bother and that they are here to help me, which they do. I look forward to going to their office one day to meet them in person. NOTE: When I first was transferred to State Farm from my former agent who retired, Travis personally call me and welcomed me to his agency and was nothing but nice over the phone. Thank you guys for excellent customer service because it means a lot."

Chandler Head

June 21, 2023

5  out of  5 rating by Chandler Head
"Joseph was very helpful and explained everything about my policy before proceeding with the policy. Thank you."

Detric Lester

June 19, 2023

5  out of  5 rating by Detric Lester
"My experience with Bobby today was great. I was very impressed with the service he provided along with answering all my questions."