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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

malcolm mobley

February 28, 2023

5  out of  5 rating by malcolm mobley
"Miss Michele did a magnificent job assisting me with my questions I had she went above and beyond to get all the information that could better inform me about all my questions and concerns. Thanks again Miss Michele for everything that you do"

Ñañçy Jeffrîes

February 16, 2023

5  out of  5 rating by Ñañçy Jeffrîes
"Very helpful. Joseph went over everything and answered all our questions."

Joanna Kemp

February 15, 2023

5  out of  5 rating by Joanna Kemp
"I would love to share my wonderful experience with Michelle Martin of Travis Gilday State Farm. I contacted Michell on Monday with a minor issue and she not only fixed it but she followed up with a phone call to make sure that my issue was resolved. This is the kind of customer service that is rare. I have been with State Farm for over 25 years and I can not see going anywhere else. Thanks Michelle for all of your help."

Sheri Wasky

February 13, 2023

5  out of  5 rating by Sheri Wasky
"Bobby was extremely helpful. I appreciate the time he took to help with the insurance setup."

Trenyce Jackson

February 10, 2023

5  out of  5 rating by Trenyce Jackson
"His communication skills is amazing, he helped me through the process of getting insurance with no problems!!"

Jami Bailey

February 2, 2023

5  out of  5 rating by Jami Bailey
"I can’t say enough good things about Travis and his team. They are always super pleasant to work with and I love how knowledgeable they have been with any questions I’ve had. I have all my policies with them and am glad I do!"

Jahleel Sankofa

February 1, 2023

5  out of  5 rating by Jahleel Sankofa
"Just had a great experience with Travis's Gildays office staff Joseph. Man that guy really was patient with me and gave me a wealth of information to make insurance more understandable. It was a pleasure talking to him."


January 31, 2023

5  out of  5 rating by Mr.K
"Travis Gilday does a fantastic job getting me the right coverage and the most helpful insurance agent I have ever dealt with. Definitely a person who cares for the customer. I highly recommend him as your agent. You won't regret it."

Melissa Watson

December 21, 2022

5  out of  5 rating by Melissa Watson
"This is my husbands agent and they are more helpful to me than my State Farm agent. Always more than happy to answer any questions and / or call me back if they don’t know!"

Karen Goodman

December 17, 2022

5  out of  5 rating by Karen Goodman
"Very helpful with my life insurance."

Kendall Stone

December 16, 2022

5  out of  5 rating by Kendall Stone
"Very friendly staff and always quick to respond. Used another insurance company for years and when they did me wrong, Travis was quick to pick up the pieces. He also gave us a much better rate!! My whole family is very happy with State Farm!"


December 16, 2022

5  out of  5 rating by Hillary
"Very helpful and knowledgeable"

Isis Smith

December 16, 2022

1  out of  5 rating by Isis Smith
"I would NOT go visit this location unless you are a fan of unprofessionalism. The energy experienced in this location is horrible. I have not experienced customer service like this EVER! Travis Gilday does not treat people with respect. He has such rude and condescending leadership; his demeanor definitely showed me enough about how the business is run. I will not be recommending anyone to this location or this company. If I could take away the 1 star Google requires with a review posting, I would."

Kirk Paddy

December 16, 2022

1  out of  5 rating by Kirk Paddy
"A very uncomfortable experience. He made a number of racist comments and remarks that you could he thought were jokes. He had Very condescending attitude and tone to the conversation."

Michael Brendan

September 12, 2022

5  out of  5 rating by Michael Brendan
"I recently switched my car and renters insurance to State Farm. I met Travis on Thursday (9/8/22) and was immediately at ease speaking with him. Very straightforward. Very polite. Very professional. I especially appreciate when, if I ask for some additional information or express my lack of knowledge about something, he wastes no time is explaining things clearly but, at the same time, concisely. No pressure ("You NEED to purchase this kind of insurance"), no vagueness ("Yeah, don't worry about the details... trust me, this is right for you"). Nothing like that with Travis. You need additional information? He'll arm you with whatever you need to help YOU make the decision that serves your needs best. I really appreciate that. I understand skepticism when reading a glowing review. (Could anything be THAT great?) What I would say is this... if you need insurance or you're thinking of switching providers, I'd highly recommend sitting down with Travis or a member of his team, and just listening to them. Then see how you feel. (I haven't met his team, but I have no reason to think they'd be any less professional and kind than he was.) It didn't take long for me to feel comfortable. I'm grateful to be insured by Travis."

Stephanie Huggins

September 11, 2022

5  out of  5 rating by Stephanie Huggins
"They were very accommodating and gave thorough care to my child and explained the treatment to me in detail. The wait was long but they tried to accommodate everyone as best possible by offering water, snacks and thanking everyone for their patience. The experience was one of my better experiences in an urgent care. Great job ladies !!!!!"

Mr. Davis III

August 18, 2022

5  out of  5 rating by Mr. Davis III
"There was a mix up between the bank I'm financing my car through and the insurance information they had on file. The bank added an additional 4k to my loan for their insurance. As you already know I would of ended up paying more than 4k with the interest included. I called State Farm and spoke to Warren and explained the situation. He jumped on it immediately as if it was happening to him. He continued to call me and update me on what he was doing and eventually got the 4k removed my loan! I really haven't witnessed this type of great customer service and a very long time and just wanted to let people know that if you're thinking about getting insurance with this branch, you'll be making a great decision if you should choose them!!!!"

Reggie Glover

August 10, 2022

5  out of  5 rating by Reggie Glover
"Excellent, knowledgeable staff."

Alta Brown

August 2, 2022

5  out of  5 rating by Alta Brown
"Come see them they are great and will take care of you!"


July 22, 2022

5  out of  5 rating by Shae
"I’ve been with Travis Gilday- State Farm for a year and a half now and the experience has been amazing! Brandon and Travis have been so kind, helpful and informative. Highly recommend being covered through this office, Great service!"

Nin 105

July 21, 2022

5  out of  5 rating by Nin 105
"He is a great agent."

Matt Klatkiewicz

July 8, 2022

5  out of  5 rating by Matt Klatkiewicz
"Travis was a great guy to work with. He made switching my insurance over with them super easy. He was very thoughtful and listened to any concern I had. He made sure i had the right coverage and came in at a great price. So glad I made the switch!! Thank you again Travis."

Nancy Sandlin

June 28, 2022

5  out of  5 rating by Nancy Sandlin
"Excellent and friendly customer service!"

Kitura Payne

June 18, 2022

5  out of  5 rating by Kitura Payne
"Travis was very helpful and informative as he was setting up my policy. It didn’t take long to start my policy and I am very happy with the customer service I received. Keep up the great work Travis 👏🏾😉"

Bryson Mitchell

May 27, 2022

5  out of  5 rating by Bryson Mitchell
"Great experience with the staff here. Was hesitant about switching to a different insurer but Josiah was an awesome help! He went through every detail with care and attention! Highly recommend this office. :)"