State Farm® Insurance Agent Travis Gilday

"I received an alarming email that made me worry my information had been compromised, so I immediately contacted my insurance agent. I had the pleasure of speaking with Michele, and she was absolutely wonderful.

She quickly gathered the necessary information, assured me she would investigate the matter, and followed up promptly with an update. Thankfully, it turned out to be a false alarm.

Michele handled my concerns with professionalism, efficiency, and genuine care. She understood why I was worried and made sure all of my questions were answered. Her prompt communication and reassuring attitude gave me peace of mind, and I truly appreciated the exceptional customer service she provided. Thanks to Michele, I ended the day knowing my account was secure and everything was in good order."

"Joseph was great and very informative"

"My new insurance agent Joseph is now my new friend!
Very helpful not overbearing and yet he provided gental reminders until I completed my responsibilities 🙂
Thanks Joseph"

"Joseph did an excellent job taking care of my needs."

"Joseph Boozer was very pleasant and knowledgeable."

"I like State farm the have a good communication and understanding."

"Anyway I stop by looking to locate my vehicle which was picked up by State farm at an impound. I picked him at random. Anyway he was helpful. Although we never located the vehicle. And he did try for 20 minutes. However I'm still dissatisfied with State farm in itself in the way it's run. Like why can't stay for him run the VIN number for the vehicle and tell me where it is? I have called I have emailed I have went to the office of a state farm agent... Although it is a complicated situation it's still ridiculous."

"Evan was a Great sales representative. Very knowledgeable and got me a much cheaper rate."

"My experience, interaction with Joseph Boozer of StateFarm renewed my hope that the practice of providing “World Class Customer Service” still lives a select few. Joseph was professional, knowledgeable, and human. Joseph took the necessary time to explain my auto insurance policy I was seeking but also was patient and understanding when I declined to add the coverage. There was tone inflection, no all of a sudden hurrying, and he answered all of my concerns. The entire interaction was such a great experience we took the time to discuss personal interests.

I will NEVER purchase my insurance online again, I will be a return customer to Joseph and if any family, friends, or acquaintances are in need of insurance Joseph will be the contact information I provide.

Thanks Joseph,
IamALNB 三"

"Travis was great he delivered a great product in a professional and friendly manner"

"When you have a chance to talk to someone that really cares about peoples that means they care about their job. It means they love what they are doing with a passion. At all times being totally professional.. you know with a smile
Listen to your problems and try to help you solve them like you're family
That's real you can't fake that
And that's all you can ask PS: (THANKS JOE)"

"The agent Joseph was very helpful to me.
I got a good price with good deductible options.
Thank you so much"

"I had a very frustrating and misleading experience with this office. I was initially given a low quote for car insurance, but during a phone call, Rick tried to upsell me on personal item insurance (for a laptop). He made it sound like adding this would lower my overall cost due to a multi-policy discount.
Based on that explanation, I agreed. However, only after I gave my credit card information, he then clarified that the personal item policy would be billed separately — meaning it was actually an additional charge, not a savings.
I immediately told him on the same call (around 4:30 PM on March 18, 2026) to cancel/void everything and that I would not be switching policies. He said “okay,” but that turned out not to be true.
The next day, I received a missed call saying a refund had been issued — but not when I originally requested cancellation. Days later, I still had no refund. When I called the office, I was told they had to “submit a request” for a refund instead of simply voiding the transaction the same day.
Why wasn’t this canceled immediately when I asked? It feels very deceptive, like the policy was processed anyway just to count toward sales quotas. As of April 1st, I still have not received my refund."

"si tu hablas español, Carlos es tu mejor opcion. se toma su tiempo para explicarte todo sobre tu cobertura de forma que quedes feliz con la eleccion de cobertura. creo que nunca habia tenido un agente de seguros wue trate de hacer su trabajo de una forma tan profesional

I highly recommend having Carlos as your insurance agent. He takes the time to explain everything about your coverage so that you feel happy with your choice of coverage. I don't think I've ever had an insurance agent who approaches his work in such a professional manner."

"Carlos and the rest of the staff are great! Quick, professional and to the point."

"Muy buna gracias
Carlos"

"I want to share my honest review about Carlos who helped me today adding a new car insurance to my policy. He was a really helpful and patient Agent. I really appreciate his help, he answered all my questions and he also oriented me during the process. I appreciate your patience Carlos.
Keep up the good work!"

"Joseph really took care of me. I like his customer service.👍👍"

"Was very understanding in all the areas of transactions we made today."

"Special thanks to Joseph for taking the time to walk me through the process of signing up for auto coverage. Thanks for answering all of my questions and making everything clear."

"Leah Hart helped me with my life insurance policy, She weighed out all my options, and do a quick assessment of what me and my family may need for my life policy. She was super intentional and I could tell she genuinely cared about me and my family. She made the process super simple, and she is so knowledgeable. If you are needing a life insurance policy, call Leah!!!"

"Buena atención muy amable de Carlos Valera confiable te soluciona tus inquietudes los recomiendo."

"Carlos was great and very detailed on my policy"

"LEAH IS AMAZING!!!! She was patient, kind knowledgeable and genuinely loves what she does… This is the kind of person that makes everyone’s day better!!! Not to mention, she saved me HUNDREDS on my auto insurance…. GIVE HER A CALL NOW!!! A++ SERVICE"

"Evan Nix was amazing help. Best worker at State Farm! Fantastic customer service. He was very thorough in explaining life insurance to me although I had many questions he was patient and understanding. He also went over options that helped me with my car insurance. Loved his enthusiasm and honesty. I am thankful that Evan took the time to speak to me. I will forever be a lifelong customer and I appreciate all of the help and support that was given to me! I would highly recommend this Agent to anyone."